We care about our customers, so if you aren't satisfied with the product at any point, just please submit a Return or Exchange request to info@lecardio.com.

Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

1.What isn’t covered by the warranty?
● Purchases from unauthorized resellers
● Improperly operated devices
● Lost or stolen products
● Purchases made over 18 months ago (unless otherwise stated)
● Non quality-related issues (after 30 days of purchase)
● Free products

2. When does the warranty begin?
It begins the day you place your order.

3. What is a valid proof of purchase?
● An order number or your username for a purchase.
● A dated sales receipt from Lecardio that shows a description of the product along with its price.

4. What if I don’t have any proof of purchase?
● If you made your purchase, we may be able to locate your order using your email address, name or shipping address.

● If you made your purchase, we may be able to locate your order using your email address, name or shipping address.